Production Support ( 12 months contract)

Some of the key responsibilities include

• Manage and triage incidents reported
• Ensure relevant teams are involved in providing resolution
• Handle crisis calls effectively
• Handle release, patching and quick fixes 
• Understand and do relevant checks for production deployments
• On-call and on-site support as required

Experience & Background

• 4+ yrs of experience in application support
• 2- 3yrs of Java programming experience
• Hands-on experience in oracle , Splunk , SQL and Unix platform support
• Ideally support experience in banking industry