Senior Operation Manager (Middle Office), Private Banking Senior Operation Manager (Middle Office), Private  …

Bank Of China (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Last application, 08 Jun 21
Competitive
Bank Of China (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Last application, 08 Jun 21
Competitive
Senior Operation Manager (Middle Office), Private Banking
Responsibilities:
  • Provide account opening support, account transactions, credit, loan and investment related transactional processing; covering all kinds of investment products including system input, order maintenance and risks monitoring, etc
  • Attending to general client queries. Liaise with internal and external parties to fulfill client requests and administrative follow-up
  • Attending to excess reports and irregular settlement by clients.
  • Provide support & control on Master Documentation pack covering various forms and internal process guidelines.
  • Ensure that account opening documents and transactional documents are in order. Follow up on outstanding documents.
  • Regularly review operating procedures and guidelines, and continue to optimize processes and system functionality to improve service quality and productivity.
  • Fully compliant with regulations and Group policies and guidelines, and be able to highlight, mitigate and protect the bank against credit, legal, documentation, reputational and other risks; to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity during and after client on-boarding process.

Requirements:
  • Degree holder or above with major in Finance or related discipline
  • At least 5 years solid working experience in banking operations, preferable in private banking business
  • Interpersonal skills - communicating effectively and provide value adding advice to others, influencing & supervising effectively
  • Ability to analyze situations, prioritize and implement processes effectively
  • Familiarity with banking laws and practices to regulations prevailing in Hong Kong
  • Strong character and ability to work under stress and withstand pressure
  • Project management skills and ability to run multiple projects concurrently


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