Senior RPA Technical Support - IT (RPA) (12-Month Contract) Senior RPA Technical Support - IT (RPA) (12-Month  …

Hong Kong Exchanges and Clearing Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Hong Kong Exchanges and Clearing Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Senior RPA Technical Support - IT (RPA) (12-Month Contract)
Job Responsibilities:
  • Provides production support and maintenance, including incident, problem, monitoring for RPA BOT and deployment for the BOT
  • Works with development team and clients to resolve incidents by analysing log and process workflows; provides work around and long term fix
  • Follow procedure to deploy package to production, and verify
  • Work with Support Manager to generate production status report
  • Participate in proactive maintenance and improvement abilities in RPA
Job Requirements:
  • University Degree in Computer Science, Information Systems or related disciplines
  • Minimum 5 years of IT experience on application support and development.
  • Experience with one or more RPA technologies (e.g. Automation Anywhere, Blue Prism, UiPath), Blue Prism is plus
  • Experience with chat bot development is plus
  • Solid technical knowledge of Microsoft Visual Studio .NET (ASP.NET and C#.NET) and SQL server
  • Solid technical knowledge of Java with Mybatis framework, and MongoDB/SQLite
  • Familiar with RESTful/WebSocket network API development
  • Familiar with HTML and JavaScript development
  • Familiar with Linux command and shell script, Docker experience is plus
  • Proven ability in deployment skill and process.
  • Good understanding of applicable technology concepts, trends and capabilities
  • Excellent interpersonal skills in areas such as teamwork, facilitation
  • Able to work under pressure and demonstrate passion and ability to learn new technologies and their application. Attention to detail
  • Focus on the end user's or customer's needs; ability to set expectations and understand end user behaviour
  • Outcome focused with demonstrated ability to meet deadlines
  • Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify root cause and solution
  • Fluent spoken and good written in Cantonese and English.
Applicants who do not hear from us within 6 weeks may consider their applications unsuccessful. Personal data provided will only be used for the purpose of employment application to HKEX.
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