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Hang Seng Bank Limited

Senior Relationship Manager, Hang Seng Bank (HK)

Hang Seng Bank Limited Hong Kong
Posted 2 days ago Hybrid Job Permanent Competitive
Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment.
Senior Relationship Manager
Commercial Banking - Business Banking
Hang Seng's Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.
For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.
We are currently seeking a high caliber professional to join our department as Senior Relationship Manager .
Principal responsibilities
  • Assist the District Head to develop and implement effective sales and strategic plans on various business initiatives;
  • Achieve sales/ income targets with effective sales and performance management;
  • Exercise sound credit judgment and take due diligence in reviewing new credit proposals and annual reviews and check the completeness and accuracy of documents submitted in accordance with prevailing group's credit guidelines;
  • Oversee the credit quality of loan portfolio with high credit alertness and take prompt actions in light of early warning signals to minimize the Bank's credit losses;
  • Lead a team of Business Relationship Managers to achieve the respective sales/ income targets and deliver excellent services to SME customers;
  • Deliver "professional, progressive, pragmatic and thoughtful services" to SME customers;
  • Ensure all customer complaints are properly resolved and remedial actions are taken to avoid recurrence;
  • Ensure all regulated sales activities are fully compliance with the Bank's guidelines
Requirements
  • Minimum 10 years' banking experience with at least 3 years' experience in serving SME sales and marketing;
  • License holder of securities (HKSI) and insurance (IIQE) and fulfilment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance and Insurance Ordinance strongly desired:
  • Strong self-motivation, with the ability to work independently;
  • Resilient, capable to work responsibly in a dynamic environment;
  • Strong customer engagement and capable to manage communications effectively;
  • Creative with growth mindset and high connectivity;
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage;
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job ID  0000K5PW
ABOUT COMPANY
Hong Kong
Retail Banking
Hang Seng is dedicated to providing excellent service. Our team members play a vital role in delivering top-notch products and services to our custome...
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