Senior account manager - global key account Senior account manager - global key account …

Hamlyn Williams
in Hong Kong
Permanent, Full time
Last application, 26 Jan 22
120000
Hamlyn Williams
in Hong Kong
Permanent, Full time
Last application, 26 Jan 22
120000
Posted by:
Aiko Zhang • Recruiter
Hamlyn Williams
Posted by:
Aiko Zhang
Recruiter
Our client is a global leading financial data and solutions provider with strong expansion in Asia. They are now looking for a Senior Account Manager to maintain their deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. This opportunity will also provide an open up larger solution opportunities and introduce Solution and Proposition Sales.

Job Responsibilities:

  • Manages, retains and grows revenue, responsible for new business development and new sales
  • Establishes strong, long-term customer relationships and cultivates new business opportunities Collaborates with account team and/or other business units where required and has oversight of all account activities
  • Responsible for forecasting, keeps management in touch with business development activities in a timely fashion, gathers intelligence on competitor activity, and gives feedback to other internal partners
  • Acts as point of contact for the client, provides solution path to and from Service and attends to customer issues promptly as appropriate
  • Tracks customer activity in internal systems in order to execute on account strategy and identify additional opportunities
  • Identify and work with the sales specialist team to provide information on Refinitiv solutions
  • Maintains up to date product knowledge on all products and solutions
  • Demonstrates skills in managing and handling sales across accounts and understanding the company’s product offering
  • Drives overall customer satisfaction for assigned accounts
  • Ad hoc sales-related duties, as required

 

Job Qualifications

  • Strong understanding of bank customers and their business model and workflows
  • Relationship building skills
  • Strong Selling skills (identity, develop and articulate a complex proposition/consultative selling) and negotiation skills
  • Strong ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
  • Problem solving—ability to understand, articulate, structure and solve client needs
  • Excellent Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
  • Ability to collaborate with account team
  • Significant work experience in applicable industry and knowledge of customer workflow required
  • Proven account management, sales or marketing experience in a customer facing environment required
  • Customer relationship management required throughout all levels within an organization
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