Solution Consultant, Decision Analytics

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Experian Singapore
  • 23 May 19

Solution Consultant, Decision Analytics

Role Summary

  • To work as a critical member of HK Delivery team, to lead and support presales and delivery for Experian Decision Analytics Solutions.
  • Support Greater China Team for Decision Analytics Solutions for presales and delivery.

Key Responsibilities
  • Prepare and Conduct solution demonstration to clients .
  • Prepare customized presentation materials and demonstration base on client and sales needs.
  • Provide presales support, including presentation and demonstration, writing proposals, SOW, effort estimation.
  • Project effort estimation and project planning.
  • Lead solution design meetings to understand and gather user requirements.
  • Design and write solution specifications based on user requirements and Experian Best Practice solutions.
  • Develop strong working relationships within client organizations to achieve project objectives.
  • Manage client expectations to be in line with project scope.
  • Conduct and coordinate development and testing of solutions to ensure quality.
  • Conduct products and systems training for internal team or clients.
  • Conduct strategy design and review for clients using data driven approach.
  • Project Management.
  • Provide UAT support to clients.
  • Provide product/solution support to existing clients.
  • Conduct Webinar for internal knowledge sharing.
  • Be a trusted advisor to clients on using Experian solutions.
  • Always keep up-to-date of latest product features, functions and market trends.


  • 5-8 years work experience
  • University Degree in Business Administration, Information Technology or equivalent.
  • Must have retail banking work experience, prefer in Credit Risk Management.
  • Good knowledge in Applications Credit Risk Assessment, Customer and Account Risk Management.
  • Good knowledge in retail banking products including credit cards, unsecured loans, secured loans, SME loans.
  • Banking Applications/Solution design and development experience are preferred
  • Basic programming skill is required.
  • Data analytics, database and reporting skills will be bonus.
  • Project Management Experience will be bonus.
  • Can work under tight schedule and pressure
  • Detail oriented, can work with details in high accuracy independently.
  • Willing to learn
  • Good Communication, Presentation and Interpersonal skills
  • Good Team Player and collaboration skills
  • Good analytical and problem solving skills
  • Be a proactive problem solver and able to learn new skills
  • Presentation in a consultative approach.
  • Innovative to bring in new idea / solutions to the team
  • Languages: Fluent English, Mandarin and Cantonese (spoken and written)
  • Travelling is required.