Specialist, Business Systems Analysis, Consumer Banking

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. We provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decisions. In addition, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.

Responsibilities

• To assist the team on the digitalization / innovation journey in Collection and manage the enhancements in Collection Systems.
• To support upgrade / enhancement of Collection Systems (e.g., Debt Manager) to ensure implementation with proper change management process.
• To work with MOT/ CBT / Service Vendors / Collection Team for Debt Manager refinement, ensure changes are properly fulfill user requirements, arrange UAT with users according to change management control processes.
• Assist to review and investigate collection system defects/ issues and report to CBT / MOT / Service Vendors to reduce impact on productivity performance.
• Support Bank-wise Project and Credit initiatives to ensure smooth implementation and achieve target timeline
  Requirements

Requirements

• University graduate or equivalent OR Secondary education plus 5 years or above experience on consumer banking
• Knowledge on SAS, SQL Qilk Sense
• Knowledge in banking operations especially in collection field preferable
• Familiar with guidelines / regulations laid down in the Code of Banking Practice, Code of Practice on Consumer Credit Data and HKMA Supervisory Manual
• With "Customer-focused" mindset and good communication and presentation skills

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
We regret only shortlisted candidates will be notified.