Specialist, Sales Support

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities:

• Work closely with sales team to improve quality of customer service
• Assist to monitor team performance to deliver quality programs to increase customer's satisfaction
• To process loan product in end to end workflow and co-ordinate with all teams.
• To ensure the service standards/ corporate guidelines are met
• To follow all the OM (Applied to all teams)
• To handle all administration related issues and tasks in a timely and efficient manner to ensure smooth operations at all time
• To deliver quality, accurate and timely MIS reports for management's review for sales productivity and performance improvement

Requirements:

• University Degree holder with minimum 2 years or above sales admin experience in banking / credit card industry with thorough understanding on banking / credit card practices and regulations
• Knowledge on call centre operation or data mining experience in banking or finance industry is a definite advantage
• Good command of English and Cantonese
• Proficient in MS office

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.