Systems Support Analyst (SAN Specialist) Systems Support Analyst (SAN Specialist) …

Wells Fargo
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Wells Fargo
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Systems Support Analyst (SAN Specialist)
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .

Market Job Description

  • Provide production support and maintenance services for the Open System SAN environment
  • Liaise and cooperate with vendors on SAN device firmware or microcode management
  • Work with teams from Data Center Managers, System Administrators and Application Owners on Technology Refresh, Data Migration, Server Relocation, Data Center Maintenance or Business Continuity Process validation
  • Support SAN related troubleshooting, performance monitoring and tuning
  • Perform change and problem management in detail and follow company standards

Market Skills and Certifications

  • University Degree or equivalent in Computing related disciplines
  • 3 to 5 years' experience in SAN infrastructure management and support
  • Strong technical skills in HDS VSP, EMC VMAX, Brocade and Cisco SAN Directors and Switches.
  • Knowledge in local and remote data replication and protection technologies (Clone, Snapshot, TC, HUR, SRDF)
  • Hands on experience in multi-tier storage end to end provisioning process
  • Knowledge in SAN fabric design and industrial best practices
  • Knowledge in Windows, UNIX and VMware system administration
  • Demonstrate strong risk management and change control mindset
  • High level of analytical, diagnostic, and problem solving skills
  • Knowledge in technology asset management, ITIL, and Data Center Management
  • Knowledge in Agile/Scrum Methodology
  • Proactive, flexible and embrace team spirit
  • Good technical writing skills and detail oriented
  • Able to work on weekend or public holiday
  • Knowledge and experience also in Cloud or NAS technology and support is an advantage (Azure, AWS, HCP, NetApp, Oracle ZFS, Isilon)

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.