UX Designer (Mox Bank, Contract) UX Designer (Mox Bank, Contract) …

Allegis Global Solutions
in Hong Kong
Contract, Full time
Last application, 30 Apr 21
nego.
Allegis Global Solutions
in Hong Kong
Contract, Full time
Last application, 30 Apr 21
nego.
Posted by:
Ivy Chan • Recruiter
Posted by:
Ivy Chan
Recruiter
Mox Bank is looking for UX Designers to join their Service Design and Research team. Mox Bank’s design approach doesn’t start or end with a single interface. They are designing the whole experience end-to-end with all touchpoints by focusing on user’s needs, expectations, motivations and pain-points while balancing business needs and technical capability. They are looking for ambitious designers who are able to run this end-to-end experience design process to create useful, usable and desirable financial services.

Responsibilities:

  • Lead end-to-end design process from exploration to delivery, continue evaluating the experience and iterating to enhance the experience
  • Create all design artifacts across the design process and run the activities throughout the process: exploration research and mappings, customer journey mapping, user flows, interface design, prototyping, usability testing, UI design, design delivery
  • Lead the design process with human-centric mindset and advocate customer-centricity at Mox through your thinking and doing
  • Work with business owners, product owners, technology teams, marketing teams to understand, define, design and develop the experience
  • Facilitate sessions and workshops throughout the process to explore, define and ideate
  • Maintain the consistency and sustainability of the Mox Design System
  • Design the interfaces with the mindset of interaction design by considering motion and micro animations as well
  • Plan and conduct research studies to understand the users’ needs and pain points and to evaluate the ideas and what you are creating as a solution
  • Test the flows and interfaces in development environments to be sure about its delivery quality
  • Follow up the feedback coming from customers to enhance the experience
  • Seek for inspiration across different industries to bring delightful experiences, and follow up others through benchmark studies and trying out different services


Requirements:

  • Undergraduate or graduate degree in Industrial Design, Service Design, Interaction Design, Human Computer Interaction, Graphic Design with emphasis on experience design or equivalent qualification
  • Minimum 3 years of experience in Experience Design fields with human-centric mindset
  • Portfolio to represent your approach on the solving problems with human-centric mindset and shaping your solutions as user interface and interaction design
  • Proficiency in design, prototype and delivery tools: Sketch, Flinto, Principle, Overflow, InVision, Adobe Creative, Zeplin
  • Have an understanding of different design disciplines and adapt your skills across the design problems to solve them
  • Strong UI design experience on mobile platforms
  • Strong communication skills to share and present your approach and suggestions
  • Strong self-motivation to start and run the work individually and with the teams
  • Facilitation and moderation skills to run workshops and research studies
  • Comfortable working in an interdisciplinary and cross-cultural environment
  • Comfortable working closely with product owners and developers in an Agile environment
  • Comfortable working in collaboration with multiple teams and disciplines
  • Have an intellectual curiosity and motivation to learn more
  • Open to challenge yourself in a fast-paced virtual/challenger bank
  • Fluent in written and spoken English
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