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Underwriting Support Manager - Hang Seng Bank (HK)

Hang Seng Bank Limited
Hong Kong
Posted 4 days ago Hybrid Permanent Competitive
Job description
A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our department as Underwriting Support Manager.

Principal responsibilities:
  • Business support to both HNW and non-HNW underwriting and new business teams
  • Formulates underwriting and new business philosophy in order to achieve company goals, establish operation guidelines and procedures for underwriting and new business
  • Identify business needs and requirements and participate in project workgroup to ensure new changes to underwriting and new business functions to be implemented efficiently with proper procedure in place and necessary system support
  • Support to build up a proper governance and monitoring control in place to fully comply with internal FIM guideline as well as external regulatory requirements
  • Proactively work with different reinsurers from time to time to enhance underwriting guidelines to support business needs
  • Monitors the performance of medical examination service providers and medical consultants, see if can match company update business growth plan requirements
  • Development and monitors on underwriting demographics portfolio, provide recommendations to improve service standard
  • Regularly meeting with distribution channels and relative parties and enhance underwriting and new business services to support business growth
  • Handling internal and external regulators to make sure underwriting team follow the governance requirements
  • Handling business development initiatives like product development, upgrading on underwriting guidelines and rules engine, service improvement
  • Provides training to outsourcing team and both WPB & CMB including branches and other distribution channels e.g. PB and brokers for the update of underwriting and new business procedures and guidelines, new regulations from regulator, new product launch, system enhancement, refreshment of underwriting workflow and guidelines
Requirements
  • University graduate with 8 years of solid experience in insurance industry
  • Candidate with High Net Worth and Non High Net Worth underwriting with authority and/or operations and/or project management experience will give advantage
  • Experience in handling underwriting and new business related projects, internal and external compliance/regulations/governance
  • Detail oriented and able to multi tasks and projects handling
  • Professional qualification in life insurance such as Fellow Life Management Institute, Academy of Life Underwriting and etc.
  • Fluent in written and spoken English and Chinese
  • Strong self-motivation and ability to work under pressure and strong job commitment
  • Good communication and negotiation skills, with a thorough understanding of company products and analytical mind
  • Can work independently as well as good team working spirit
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Job ID  0000HKH0
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