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OCBC Bank (Hong Kong) Limited

Vice President, Head of Academy (Retail Banking)

OCBC Bank (Hong Kong) Limited Hong Kong
Posted 6 months ago Hybrid Permanent To Be Confirmed
Posted by
Ted Wong

Main Responsibilities

  1. Design a centralized coaching plan for our people leaders and salesforce to uplift their skillset, transform their business mindset in order to increase customer centricity and uplift their productivity and professionalism. 
  1. Provide a series of coaching sessions to train up our people leaders their leadership skills and competency on driving business and using different sales management techniques
  1. Improve our salesforces’ skill in financial planning, ability to map suitable wealth solutions, customer engagement and sales activity management
  1. Review the coaching plan regularly to incorporate the change of customer needs and new product/system launched 
  1. Work closely with different stakeholders and support regional initiatives on ad hoc projects in relation to frontline staff competency

Job Requirements

  1. Degree holder or related discipline
  2. Minimum of 10 years on staff coaching or training experience
  3. CFP / CFA qualification preferred
  4. Knowledgeable in wealth management and cultural change training 
  5. Proficient in both written & spoken Chinese & English



Hong Kong
2000 Employees Retail Banking
OCBC Bank, together with its subsidiaries and affiliated companies, offers a comprehensive range of commercial banking products and services and other...

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