Operations Officer Operations Officer …

Planet Payment
in Mongkok, Yau Tsim Mong, Hong Kong
Permanent, Full time
Last application, 25 Jun 19
Negotiable
Planet Payment
in Mongkok, Yau Tsim Mong, Hong Kong
Permanent, Full time
Last application, 25 Jun 19
Negotiable
This is a entry level role into our business where you will be responsible for daily reconciliation.
  • Daily report reconciliation
  • Compile manual reports for different participants as required
  • Compile supporting documentation for monthly invoicing
  • Setup and maintain merchant/participant account and record
  • Setup and maintain participant's user IDs
  • Handle disputes and add/activate manual adjustments
  • Handle operation inquiries/issues and production problems
  • Prepare/update operating procedures and guidelines
  • Perform other operation duties as assigned
  • Act as backup for other Operations team in the region
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