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IT Engineer - End User Computing | Retail group | up to 45k

Hays Tai Ching Cheung, Hong Kong
Posted 2 days ago In-Office Job Temporary HKD30000.0 - HKD45000.0 per month

IT Engineer - End User Computing | Largest Retail group | up to 45k

Your new company

A top retail corporation which provides health & beauty, cosmetics, food or electronics etc businesses is looking for an IT Engineer who will work as a part of the End User Computing (EUC) team, to utilise expert-level experience and knowledge of Office 365 architecture in a modern workplace environment for the group across Asia.

Your new role

  • Architect and design the continuous evolvement of the standard operating environment of desktop and laptop PCs with hardware manufacturers utilising Microsoft's latest advancements transitioning from domain to Azure joined devices.
  • The ability to solve problems quickly, establish process automation, modify systems to meet new security requirements, participate in architecture and design of new and existing systems.
  • Work closely with users and business units to plan and implement EUC technology solutions that achieve great outcomes to meet business requirements.
  • Manage vendors and service providers for solution planning, project deliverables and technical support activities.
  • The ability to script using tools such as PowerShell to make general administrative changes to environments such as Active Directory and Office 365 more efficient and automated where possible.
  • Evaluate and recommend technology required to support workplace productivity.
  • Management of documentation of all systems, applications and security changes, upgrades and new implementations related to EUC.
  • Configure and maintain secure EUC solutions that meet IT audit requirements and various other standards i.e. PCI.
  • Ensure the reliability and availability of EUC solutions to meet advertised SLAs.
  • Ensure stress/load tests are conducted successfully across on premise and cloud networks before launching new services to business units.
  • Acquire all technical knowledge and implementation details of projects by third parties to ensure internal support is viable after production launch.
  • Ensure quality technical documents are delivered by business partner(s) during the implementation period to facilitate future maintenance work.
  • Troubleshoot and debug issues are found in production and non-production environments.
  • Specify standards for End User Computing platforms and solutions.

What you'll need to succeed

  • Degree holder in Information Technology, Computer Science, Electronic Engineering, Computer Engineering, or similar discipline
  • Strong previous work experience on Windows Desktop, Windows Server, Mobile Device Management, Office 365, Azure Active Directory, MDE, Intune, PowerShell, Teams and Sharepoint Online.
  • Office 365 SharePoint Online, Teams and OneDrive for Business experience is highly regarded.
  • Good knowledge of enterprise Ethernet, VLANs, QOS, routing, switching and IP addressing is an advantage.
  • Experience with Unified Messaging (UM) or voicemail platforms, a plus
  • MCSE, Information Technology Infrastructure Library (ITIL), ITSM, COBIT certification, or similar qualifications are a definite advantage.
  • Good team player and self-starter to work with minimal supervision.
  • Good problem-solving, systematic work approach and communication skills in English are required.
  • Familiar with managing external vendors, IT support operations, and able to communicate with users at all levels.
  • Proven ability to work under stressful conditions, such as business-related crises.
  • Strong oral communication and written communication skills.
  • Good command of written and spoken English and Chinese and Mandarin is an advantage.

What you'll get in return

  • Great team culture
  • Extensive Global exposure
  • Attractive Remuneration Package

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Alexis Chan at +852 2230 7469.

If this job isn't quite right for you, but you are looking for a new position, please contact Alexis.chan@hays.com.hk for a confidential discussion about your career.

job_description_image
Job ID  1263847
ABOUT COMPANY
Hong Kong
HR & Recruitment
Hays Hong Kong Limited ("Hays Hong Kong") is the one of the leading specialist recruitment companies in Hong Kong in recruiting qualified, professiona...
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