Systems Support Analyst Systems Support Analyst …

Wells Fargo
in Hyderabad, Andhra Pradesh, India
Permanent, Full time
Be the first to apply
Competitive
Wells Fargo
in Hyderabad, Andhra Pradesh, India
Permanent, Full time
Be the first to apply
Competitive
Systems Support Analyst
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .

Market Job Description

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website .

Department Overview

The Enterprise Technology Infrastructure (ETI) team within the Enterprise Information Technology (EIT) is responsible for enterprise-wide infrastructure services across the global footprint, including networking, production services, storage, data centers, mainframe, midrange and Cloud-based systems, distributed systems, and international infrastructure.

About the Role

You will work as part of the Virtual Hosting Service Team to support and Manage VMware Virtual Infrastructure which horizontally spanned across multiples LOBs and will be closely working with the Core Engineering Services.

Responsibilities

• Working on BMC remedy ticketing tool to handle Problem and Change Management activities.
• Manage virtual machines, templates, clones, and snapshots
• Troubleshooting virtual machine state issues
• Troubleshooting VMware snapshot issues
• Performing P2V and V2V activities
• Performance and capacity management on VMWare Infrastructure
• Planning and implementing ESXi Host Patches
• Managing host configuration compliance Using Host Profile
• ESXi5.x/Vcenter 5.x/6.x installation, Configuration
• Troubleshooting vCenter Server & ESXi issues
• Performing ESXi5.x/6.x VCenter5.x/6.x Upgrades
• Managing and Troubleshooting Standard / Distributed Switches
• Troubleshooting Hosts/VMs performance issues
• Configuring and troubleshooting HA/DRS/vMotion/SvMotion
• Working on VMware vRealize Operations Manager to identify and solve issues
• Automation of Day to Day activities using PowerCLI
• Backup and restore VMWare servers using VDP
• Hardware Configuration and Troubleshooting (Dell/HP/IBM)
• Monitors, troubleshoots, and resolves basic to moderately complex system problems to ensure that business partner service commitments are met
• Responds to business partner inquiries and resolves or escalates concerns, as necessary
• Identify and recommend improvements to existing processes.
• RCA preparation and meeting SLA for RCA submission.
• Driving/coordinating Projects
• Working in 12*7 Support

Essential Qualifications

University
• Graduate from reputed university.
Experience
• Total 4+ yrs. experience in VMware/Windows/Linux System administration.
• 2+ Yrs. Windows/Linux System Administration.
• 2+ Yrs. VMware Administration in Enterprise Environment.
Knowledge
• Host hardware (Dell/HP/IBM) troubleshooting and configuration
• vRealize Operations Manager
• Storage (SAN/NFS/iSCSI)
• Networking
Strong
• Problem Analysis skills.
• Teamwork and collaboration skills.
Fluency
• English and at least one regional language.

Desired Qualifications

• VMware Certified Professional 6.x
• Should have managed Min 1000 ESXi Hosts

Market Skills and Certifications

VMware Certified Professional 6.x
• Total 4+ yrs. experience in VMware/Windows/Linux System administration.
• 2+ Yrs. Windows/Linux System Administration.
• 2+ Yrs. VMware Administration in Enterprise Environment.
• Host hardware (Dell/HP/IBM) troubleshooting and configuration
• vRealize Operations Manager
• Storage (SAN/NFS/iSCSI)
• Networking
Strong
• Problem Analysis skills.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Region

APAC
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