Systems Support Analyst Systems Support Analyst …

Wells Fargo
in Hyderabad, Andhra Pradesh, India
Permanent, Full time
Be the first to apply
Competitive
Wells Fargo
in Hyderabad, Andhra Pradesh, India
Permanent, Full time
Be the first to apply
Competitive
Systems Support Analyst
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .

Market Job Description

About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website .

Department Overview
The Enterprise Technology Infrastructure (ETI) team within the Enterprise Information Technology (EIT) is responsible for enterprise-wide infrastructure services across the global footprint, including networking, production services, storage, data centers, mainframe, midrange and Cloud-based systems, distributed systems, and international infrastructure.

About Role
This is part of ETI-DCS MAINT &SUPP Team, and will be responsible for Configuration ,Patching and Change Management Support for Server Infrastructure.
Responsibilities

Responsible for Configuration ,Patching and Change Management Support for Server Infrastructure.with exposure on hardware, OS (Solaris or Linux) that are hosted in remote datacenter.
Most of the systems run on Sun Midrange ,Intel Standalone, Blade and VMWARE servers.
Should have remote Infrastructure Support Experience with Good Communication Skills.
Should be ready to work in 24x7 shifts on rotation basis.
Support on Sun and Intel Server Hardware HP/DELL/IBM Standalone and Blade Servers.
Support on Oracle and HP/DELL/IBM firmware upgrades.
Support on OS and Hardware Troubleshooting.
Support in writing basic Python/Shell scripting to automate day to day work

Essential Qualifications:
Minimum Experience (in years): 5
Mandatory Support Experience handling environment of large-scale Solaris or Linux OS and Sun/X86/X64 Hardware
Mandatory Support Experience in Remote Datacenter based servers support of US/HK Clients.
Strong Knowledge on Solaris 9/10 or Redhat Linux Operating System.
Mandatory Support Experience on Sun and Intel Server Hardware HP/DELL/IBM Standalone and Blade Servers.
Support Experience on Oracle and HP/DELL/IBM firmware upgrades.
Support Experience on OS and Hardware Troubleshooting.
Support Experience in writing basic Python/Shell scripting to automate day to day work
Primary Skill: Linux OS and Intel Hardware Support
Secondary Skill: Remote Support Experience on DELL/HP Servers
Domain Knowledge: Solaris/Linux Server Support
Required to work in shifts : Yes -24x7
Production Support Service : Yes
Desired Qualifications
Knowledge on VERITAS Volume Manager, Multipathing and Clusters.
Knowledge/experience in Puppet/Ansible
Knowledge on Server Management tools like OVO/Netbackup/Alerting tools.
Basic Knowledge on Web,Application & Database Servers Support.
Strong communications skills, both in writing and speaking.
Should be comfortable working with US teams.
Familiar with Ticketing tools like Remedy/Service Now

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Region

APAC

Location

Karnataka, Telangana
Close
Loading...