L1 Collaboration Support
Messaging operations Subject Matter Expert for MS Exchange, MS Skype for Business
The Operations SME will work closely with Global Operations Service Management and fellow team members to assist with Growing the operations teams knowledge in operating a Exchange 2010, Unified Messaging , Archiving and integration with other messaging products. Enterprise Vault/ Data leakage protection from Symantec You Offer
Messaging Support: Experienced/ technical understanding along with hands on experience on Exchange 2010 platform
• Exchange Cluster Failover, Reboots ,Public Folder replication, MS patching and other security fix.
• ForeFront Administration, Administer quarantine queues and eliminate potential virus messages hence minimize virus outbreak.
• Email compliance: LCD-authorized live mailbox investigations and restores.
• Mail Flow Support/Monitoring: to ensure timely mail flow between different internal e-mail system and also monitoring internet mail.
Unified messaging set-up and administration
Integration with Lync and other IM products
§ Other Exchange/Outlook Application Support: Public Folder Administration and Audit, Event Scripts and Outlook Forms Publishing.
§ Good for Enterprise Support - Should have knowledge on Good Server/client support.
Symantec JRM set-up and administration