Client Services Analyst / Associate Client Services Analyst / Associate …

Specialized Group
in Tokyo, Tokyo-to, Japan
Permanent, Full time
Be the first to apply
Competitive
Specialized Group
in Tokyo, Tokyo-to, Japan
Permanent, Full time
Be the first to apply
Competitive
A new job opportunity has become available in a boutique brokerage firm who are looking to expand their business in Asia. For the right candidate, this position will offer a unique challenge and excellent exposure.

Responsibilities:

  • First point of contact for the firm's clients
  • Resolving client queries and issues quickly and efficiently
  • Seeking ways to improve client experience and retention
  • Trade fail management and investigation into trade breaks
  • Liaising with various internal groups (locally and regionally) and escalation where necessary
  • Working on various local and global projects and initiatives
  • Asset class knowledge should include Fixed Income, Equity and FX  

 

Key Skills:

  • Proactive, adaptable and able to demonstrate high levels of initiative
  • Experience working in Client Service or Middle Office within a brokerage or securities firm
  • Strong analytical and technical skills within operations and the middle office
  • Excellent communication in Japanese and English

 

If you are interested in this position or would like to discuss your career in confidence, please call Mark on 03 4520 6830 or email me at mark.spary@specialized-group.com.

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