Associate - HK Health Services Associate - HK Health Services …

AIA Bhd
in Cyberjaya, Selangor, Malaysia
Permanent, Full time
Be the first to apply
Competitive
AIA Bhd
in Cyberjaya, Selangor, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Associate - HK Health Services
Job Responsibilities:
  • Process prior authorization approval requests received as per stipulated requirements.
  • Ensure meeting personal quality, turnaround time and productivity benchmark.
  • Handle Enquiry from Claims Team, Call Centre and review non office hour hotlines call log.
  • Review panel EDI files / final billing and communicate with panel administrators or medical provider for incorrect billing.
  • Assist Assistance Manager to conduct regular prior authorisation review in performance to ensure claims principles/authorities are adhered to. Review approval decision making process to identify areas of risk management concerns for further improvements.
  • Assist to organize and implement team engagement activities to foster closer team spirit and create work life balance environment.
  • Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.


Job Requirements:
  • University or college graduate holding appropriate professional qualification. (*preferably Degree in Bio Medical Science/ Bioscience/ Biology and equivalent, experience in Insurance fields with additional benefit.)
  • Good communications and presentation skills.
  • Self-motivated and customer orientated.
  • Sound problem solving.
  • Time management skills.
  • Computer literate in MS Office.
  • Preference for proficiency in both spoken and written Chinese and English, with strong written skills.


Job Segment: Risk Management, Scientific, Call Center, Finance, Engineering, Customer Service
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