Account Receivable (Vietnamese Speaker) Account Receivable (Vietnamese Speaker) …

Accenture
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Accenture
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Account Receivable (Vietnamese Speaker)
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

Key Responsibilities:
  • Supervise the daily operation on OTC process
  • Daily operational performance management and meet targets including Service Level Agreements with client;
  • Achieve client's Service Satisfaction at the level of client's management and also end-users;
  • Facilitate the operational Change Request (CR) process;
  • Build team succession and make it effectively;
  • Provide a holistic view of service delivery to the client;
  • Act as a clear escalation route to the client for service related issues and facilitate resolution of issues
  • Support Ad Hoc contractual projects for the client in line with the nominated project team;
  • Initiate and own continuous improvement projects within area of his/her responsibility;
  • Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit
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