Accounts Receivable Team Lead (China Support) Accounts Receivable Team Lead (China Support) …

Accenture
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Accenture
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Accounts Receivable Team Lead (China Support)
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

Responsibilities:
  • Should be able to manage a large team of 10 to 15 people
  • Responsible to assign tasks to team members
  • Manage the volume by ensuring all team members are equally utilized
  • Provide assistance, coaching and guidance for team members
  • Monitor SLAs and ensure adherence to SLA at all times
  • Participate in management meetings
  • Monitor daily productivity of team members and ensure high productivity at all times
  • Managing escalations and ensure minimum escalations at all times
  • Responsible for accuracy and quality of team
  • Supervise and manage the quality of work performed by the team by ensuring that all Cash Management processing transactions are:
    • Performed in compliance with the predefined processes and service management framework.
    • Completed within agreed timelines.
    • Processed according to the established processes, procedures, policies and legal and statutory requirements.
    • Processed accurately and completely.
    • Process urgent requests before specified deadlines
  • Review the following transactions processed by the team members:
    • Refresh and review key information daily - bank balance and bank reconciliation.
    • Update collection/ cashflow forecast on daily basis.
    • Ensure adequate liquidity to meet normal operation needs of business and corporate requirement.
    • Improve business unit profitability by ensuring no idle cash and best use of financial resources.
    • Liaise with the Business Divisions on customer issues.
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