Executive, Policyowner Services Executive, Policyowner Services …

Manulife Life & Manulife Asset Management
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Manulife Life & Manulife Asset Management
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Executive, Policyowner Services
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description
Process request on policy changes and reinstatement .
Prepare Letter of Requirement.
  • For incomplete requests.
  • To monitor and follow up until completion/close file.
Attend to enquiries (calls/emails).
Internal as well as external customers.
Provide prompt and accurate information/advice.
Ensure Suspense are adequately monitored.
Perform UAT for system enhancement.
Work on process improvement.
Update SOP.
Any other duties as and when required by superior.

Requirements:
  • Diploma/Degree in Administration / Business Studies
  • Preferably with 1 - 2 years experience related to administration
  • Able to multi-task and work in a fast paced environment

If you are ready to unleash your potential it's time to start your career with Manulife/John Hancock.
About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of March 31, 2019, we had over $1.1 trillion (US$849 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers.

Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
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