Head Right Shoring Insights Head Right Shoring Insights …

Standard Chartered Bank Malaysia Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Standard Chartered Bank Malaysia Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Head Right Shoring Insights
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
  • Identifying, aligning and reporting Right Shoring performance drivers and associated metrics to the Business Efficiency Teams, COOs, Journey Heads and associated support function.
  • Advancing analytic capabilities globally through promotion of best practice processes and tools as well as existing & new BI investments for Right Shoring
  • Developing and deploying test and learn BI pilots
  • Radically transforming BI practices and reporting processes leveraging existing budgets
  • Improve speed on the flow of information delivery, broaden access to information insights and simplify information discovery and analysis.
  • Work closely with Global, Sector and Local stakeholders across the organization to understand key business intelligence and reporting needs, gaps and in-flight plans.
  • Collaborate with stakeholders to identify improvements in analytics, reporting, tools, and data; implement and track satisfaction with changes and improvements.
  • In conjunction with IT and local Insights & Analytics teams, implement BI Pilots that transform capabilities, tools and services. Ensure flawless deployment of pilot-tested capabilities through management of business partners, IT, consultants and end users.
  • Lead change management strategies and training development and deployment for next-generation BI implementation.
  • Drive MT / Board Level Reporting on Hubbing and Right Shoring with the Business Efficiency & HR Analytics teams
  • Provide hubbing insights and drive opportunity identification for new hubbing activities within the bank.
  • Manage and support in-country strategic planning and budgeting processes for segments and products, including business projections for hubbing.
  • Ensure consistency with group Corporate Planning processes
  • Drive discussions with COOs, Journey Heads, Countries and GBS Finance teams to provide insights, drive consistency and initiate the governance
  • Drive MT, GBS EXCO and reporting to Regulators pertaining to Right Shoring and hubbing through the various governance forums within the bank.
  • Continuously drive to new insights into the growth of hubbing with the bank.
  • Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
Regulatory & Business conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • Lead the Right shoring enablement to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk.
Project/Change Management
  • Measure outcomes on Change initiatives/ program post-implementation to evaluate benefits realisation.
  • Provide subject matter expert advice, guidance and support to the project managers on managing change.
  • Review new business requirements and provide solutions where required.
Success Factors
  • Acknowledgement from key stakeholders that the Right Shoring Enablement team under your leadership made it easy to do business with GBS.
  • Good Voice of Business Partner / Workforce results.
  • Streamlined reporting standards for all right shoring related activities in the hubs.

Our Ideal Candidate
  • Bachelor's degree required. MBA preferred.
  • The creation and use of strategic insights within a company
  • Market insight technical mastery expertise - significant experience and understanding across the full breadth of market insight techniques
  • A thorough understanding of data sources that could contribute to the reporting and analysis function. Challenges organization & suppliers to innovate with better tools & processes to ensure constant progress of PepsiCo analytics.
  • Very strong analytical thinking with proven ability to connect data & insight from category consumption, brands drivers, macro & micro trends, and future forces of consumer change and deliver clear outlook scenarios along with implications for the business.
  • Proven ability to turn the complex into the simple, to cut through and focus on what really matters and tell simple story
  • Proven influencing and perseverance skills to tailor recommendation to the needs of stakeholders and effectively engage them to obtain commitment and drive impact.
  • Can effectively perform under uncertainty and can shift gears easily. Is persistent & resilient in the pursuit of objectives, willing to take on new challenges and works to resolve issues
  • Provides leadership by delivering systemic assessments of Right Shoring performance; Addresses systemic issues/barriers
  • Awareness and understanding of current technology concepts; database structure; business intelligence solutions; online versus offline solutions. Consulting experience and skill set strongly preferred
  • Statistical methods and testing; and test/control design;
  • Strong computer aptitude and ability to learn systems quickly
  • Strong attention to detail, with a quality-focused mindset

Apply now to join the Bank for those with big career ambitions.