Assistant Director of Agency Assistant Director of Agency …

in Selangor, Selangor, Malaysia
Permanent, Full time
Be the first to apply
in Selangor, Selangor, Malaysia
Permanent, Full time
Be the first to apply
Assistant Director of Agency
At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone's ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what's happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

Job Description:
  • Plan the whole year calendar of activities and initiatives towards achieving all business targets and KPIs
  • Manage and lead the team members in the execution of activities and initiatives and to provide guidance for efficient and smooth execution
  • Deliver mentoring and coaching roles to develop the agency members in every aspects - career advancement, selling skills, presentation skills, recruitment and interpersonal.
  • Close monitoring on agency leaders performance and to set plan for any performance gap initiatives depending on the agency demographic & capability
  • Keep regular contacts with agency members via one to one meet over breakfast, lunch or dinner, phone calls, sms, email etc
  • Attending agency meetings and deliver some sharing to further motivate agency members
  • To respond, recommend and provide necessary justification on all agency management agendas such as Agency Registration, Appeal, Promotion, Termination etc
  • Communication bridge between agency members and company. To ensure effective and efficient communication route
  • Act as an intermediary between agents and leaders to resolve some agency issues and then offer advice on the mitigation plan that is amicable for both parties
  • To assist agency members in getting clear information on some underwriting, claims, policy servicing processes

Key Result Area:
  • Incremental growth on APE
  • Incremental growth on Conventional business APE
  • No. of New Recruits
  • No. of Active Agents
  • Current year persistency

Job Specification:
  • Degree in any discipline
  • Minimum 6 years' experience in training preferably with insurance company or takaful operator
  • Strong knowledge in insurance and takaful products and training module.