Transaction Processing Analyst Transaction Processing Analyst …

in Warsaw, Mazowieckie, Poland
Permanent, Full time
Be the first to apply
in Warsaw, Mazowieckie, Poland
Permanent, Full time
Be the first to apply
Transaction Processing Analyst
Daily responsibilities:
  • Handling client inquiries (from simple to more complex ones) and resolving issues in timely and professional manner
  • Daily interaction with customers/third parties/banks and handling issues in line with departmental standards
  • Issues resolution - handling escalation of system and processing issues to respective internal or external parties and following up until final clarification
  • Supporting and strengthening customer needs in an efficient, effective and professional manner and handling exceptional requests when required
  • Identifying and reporting potential issues, error root-cause results, suggesting and implementing resolutions
  • Identifying possibilities of process optimization
  • At least 1 year experience in banking operations, preferably with direct client contact
  • Very good command of English and French, Italian or Spanish - minimum C1
  • Transaction processing knowledge will be an asset
  • Good knowledge of Microsoft Office
  • Investigative & analytical skills
  • Excellent communication and interpersonal skills and delivering high quality service to corporate clients (also demanding clients)
  • Ability to work independently within a team environment
  • Perfect organization skills, ability of problem solving, making accurate and quick decisions
We offer:
  • Opportunity to work in an international environment
  • Cooperation with a high quality team in a challenging area of the financial industry with one of the world's leading companies
  • Development opportunities within existing department structure
  • Unique possibility to obtain specific knowledge about European payment flows and clearing systems
  • Participation in cross departmental projects within payments area
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - PL ------------------------------------------------------
Time Type :Full time ------------------------------------------------------
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