Associate/Senior Associate, Business Analyst, Operations, Consumer Banking Associate/Senior Associate, Business Analyst,  …

DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Associate/Senior Associate, Business Analyst, Operations, Consumer Banking
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:

  • Re-engineer the end-to-end process, analyse and review operations solutions
  • Implement automation agenda to transform consumer banking operations across DBS
  • To conduct requirement gathering workshop, Review and documenting requirements artefacts
  • To review functional specifications and process define documents
  • Coordinate and ensures UAT test plans and test case are executed within UAT schedule
  • Post-production support, production issues review and track them to closure
  • Work closely with regional teams and country teams to ensure timely delivery of project


Requirements:

  • Bachelor Degree holder
  • Agile Certified
  • At least 2 years experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
    • Consumer Banking Operations
    • Customer Centre
  • Excellent oral and written communication skills
  • Good, sound knowledge of banking and technology
  • Good teamwork and inter-relationship skills
  • Adaptable, disciplined and focused
  • Organised and systematic
  • Proven analytical skills
  • Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint.
  • General appreciation of system development life cycle
  • Change management experience
  • Need to work closely with all levels in both country teams and regional teams to deliver the project.


Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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