COO - KYC Client Onboarding - VP
KYC Client Onboarding Analyst is responsible for ensuring client is successfully on boarded as required per global KYC policy, local KYC requirements, meeting tax, and regulatory norms.
The role requires KYC policy knowledge for Local Singapore and Hong Kong regulations, good knowledge of client onboarding documents including Reg and Tax docs.
Candidate needs to have strong KYC domain knowledge, ability to check and validate KYC documents, strong maker and checker control mindframe.
This is a team manager role requiring to manage 3 onshore analyst and also offshore teams.
Ability to push back on incomplete or missing KYC docs with business and internal stakeholders.
Strong communication skills and ability to liaise with internal compliance (AFC) and client outreach teams
Fungible resource to be able to cover New client adoption and periodic review and able to switch between Maker and Checker roles
Part of role requires performing client due diligence, fronting the KYC control teams and liaising with all levels of management across customers for CIB (GTB, CF, GM) business lines, Compliance, and other support areas to ensure and efficient, flexible and accurate process for on boarding and Periodic review clients.
Roles and Responsibilities:
Manage the inflow of request and prioritize KYC Client onboarding and Periodic reviews
Ensure business and client is provided with the KYC, Tax, and regulatory requirements for all onboarding and periodic review request
Ensure key stakeholders are kept informed of the progress, challenges, and escalating issues where appropriate. Interact with Front Office and External Clients as appropriate and be hands on. Take end to end ownership and coordinate with various teams to get the task done (Credit, Compliance, Legal etc)
Follow up on any delays and deficiency on KYC docs
Ability to work with onshore and offshore teams
Liaise with Compliance/Business/External counterparts
Perform quality checks to ensure that defined guideline is adhered
Work as the process owner and ensure end-to-end management of all activities associate
Ensure adherence to standards, procedures and also identify risk mitigates and is fully aware of Operational Risk management
Participates in regular operational performance reviews and monthly self-assessment
Should be commercially minded and ensure that information available with the bank or publicly available are sourced and leveraged
Remain updated with Regulation and Industry Knowledge
Break the silos within COB and with other departments to ensure efficient and speedy completion of tasks. Reduce complexity of the tasks.
Support in preparing of MIS required for management decision making
All overdue and ageing request are followed and placed for closure or hold to ensure the pipeline effective management
Should be adept in spotting trends (in data points) and analyze the same for further action
Must be able to multi task effectively
Experience and Skills:
Graduates with good academic record
Solid experience in the Banking/Finance industry
Effective communication skills - to be able to manage relationships with clients virtually
Relevant KYC background with with experience working in Client Onboarding team. Has worked as maker or Checker and experience on dealing with clients and internal Sales teams
Experience working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.
Good knowledge of regulatory trends and developments
Proven ability to prioritize competing demands.
General knowledge of Business Banking product set.
Able to cope well under pressure and meet deadlines
Should be hands on and should keep himself updated on regulatory changes
Eye for detail and willingness to question current state practices
Independent, self-motivated and a team player.
Ability to use sound judgment to determine due diligence quality and if meets regulatory standards.
Ability to apply regulatory guidance to review process in absence of written policy
Excellent verbal and written communication skills
Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively
Strong analytical and problem-solving skills.
Strong interpersonal skills; ability to partner with internal partners and leverage internal resources
Exceptional organizational, planning and management skills
Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants, technical experts across the whole department and business users .
Strong capacity to assimilate other stakeholder perspectives and fast learning abilities
Pro-active and business orientation with proven ability to priorities and manage conflicting demands
Proficient in MS Office applications.
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