Global Transaction Banking - KYC Outreach Specialist - Assistant Vice President

  • Competitive
  • Singapore
  • Permanent, Full time
  • Deutsche Bank APAC
  • 18 Mar 19

Global Transaction Banking - KYC Outreach Specialist - Assistant Vice President



Corporate & Investment Banking: Global Transaction Banking

The Corporate & Investment Bank (CIB) combines Deutsche Bank's Corporate Finance, Global Markets and Global Transaction Banking businesses. This new business division was created in 2017 with the aim to ensure greater alignment of product and sales efforts, enabling the bank to deliver a better service to clients and a more focused resource allocation.
Global Transaction Banking (GTB) is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide.

Position Overview

Client Outreach team is in charge of assisting Relationship Managers to work on KYC related matters throughout the lifecycle of a client (onboarding/maintenance/periodic review/event driven review/ offboarding, etc). Key portion of the work involves outreaching to clients to collect the necessary documents/information; and coordinating internally within Deutsche Bank throughout the lifecycle events.

Primary Responsibilities:

Individual Role

  • Support the Relationship Managers to work on KYC related matters. Take ownership of assigned KYC cases and actively follow through to completion. Key activities include:
    • Work with various internal/external stakeholders on various lifecycle events (e.g. client onboarding (NCA)/ KYC PR /EDR/ offboarding, etc).
    • Outreaching to clients to collect required documents/information.
    • Create and maintain client database.
    • Escalation to management on issues and actively follow up for resolution
    • Ensure full compliance with relevant regulations and in-house policy in operations
    • Provide regular updates to stakeholders on case status and progress
    • Attend regular training and keep abreast of latest KYC policy requirements and changes

Experience Required:
  • Graduate with a Bachelor degree and with a good academic record

(for Analyst/Associate)
  • 2-5 years of experience in a client servicing role.
  • 1-2 year of relevant experience in KYC particularly documentation review is a plus.
  • Good understanding of HKMA / MAS / SFC requirements.

Skills/ Abilities-
  • Accuracy and attention to detail is essential.
  • Effective communication skills. Fluent in both English and respective local language.
  • Eager to learn and adaptable to constant changes.
  • Proven ability to prioritize deliverables.
  • Able to cope well under pressure and meet deadlines.
  • Independent, self-motivated and a team player.
  • Good analytical and problem-solving skills.
  • Proficient in MS Office applications.


Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.

Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

Deutsche Bank does not accept unsolicited curriculum vitae from third party vendors.