• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-09-26

ICG (CIB) - Support Banker

ICG (CIB) - Support Banker

  • Primary Location: Singapore
  • Education: Bachelor's Degree
  • Job Function: Institutional Banking
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18035513


Description

Job Description / Responsibilities:
  • Dual Responsibility:
    • The Support Banker will work with Singapore- based Regional Account Managers ("RAM") covering large Multinational clients.
    • The Support Banker will also be the Singapore Subsidiary Account Manager ("SAM") mirroring the Support Banker Portfolio.
  • RAM Support Banker function involves working very closely on a day-to-day basis with:
    • Regional Account Managers
    • Clients' regional treasury teams, Shared Service Centers, and other relevant contacts
    • Global Parent Account Management teams and in-country SAMs in APAC countries
    • Regional product partners, primarily Treasury & Trade Solutions and Markets, in APAC as well as with their global / in-country counterparts in APAC countries as and when required
    • Regional support teams i.e. Account Services Unit, Business Support Units (KYC Team), Operations, Implementation, Service, Risk, Compliance, and Legal
  • In the RAM Support Banker role, key responsibilities include assisting the RAMs in:
    • Preparation of client pitch materials, regional review materials, Client Account Plans, senior briefing memos, etc.
    • Co-coordinating various dialogues, exercises, projects with in-country SAMs
    • Removing internal bottlenecks to be able to effectively deliver Citi to clients
    • Responding to clients' queries or channeling the queries to the appropriate internal team for responding, ensuring turnaround time and quality responses are provided
    • Acting as back-up for RAMs when RAMs are traveling or on leave
  • In the Singapore SAM role, key responsibilities include:
    • Managing relationships with assigned clients
    • Achieving agreed revenue targets
    • Identifying new business opportunities with clients and originating new deals across products, working closely with product partners where possible
    • Identifying clients' needs i.e. product / credit / operational / resourcing and working through internal chains to deliver on those
    • Understanding of Citi's KYC policies / requirements and on-time completions of CADDs
    • Understanding of Citi's Risk policies / requirements and on-time completions of EUDDs
    • Positive Voice of the Customer feedback


Qualifications

Qualifications / Success Factors:
  • Reasonably good knowledge of banking products / services, primarily Cash, Trade, Markets
  • Reasonably good understanding of company financial statements
  • Dedicated, hard-working, self-starter, takes ownership, attitude and aptitude to learn
  • Client-focused approach
  • Team player
  • Ability to connect the dots and get things done from others
  • Fluent in communicating in English
Scope for Learning and Development:
  • Good understanding of client businesses and banking across 16 APAC countries
  • Good understating of regional treasury functions
  • Good exposure to engaging with senior contacts, at clients as well as in Citi
  • Very good understanding of RAM role
Singapore Singapore Singapore SG