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Aptitude Asia

IT Infrastructure Engineer

Aptitude Asia Singapore
Posted 5 days ago Permanent Competitive
P
Posted by
Priscilla Li
Recruiter
We are looking for an IT Infrastructure Engineer for our client, a leading global financial firm.

Job Responsibilities:

  • Troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with the setup and configuration of devices.
  • Desktop / Laptop / Peripherals / Thin Client / Telephony support including:
    o Configure - to reflect global builds template.
    o Decommission, install or add.
    o Relocate from desk to desk as required.
    o In line with agreed business service levels.
  • Hardware and Software Management
  • Troubleshoot network connectivity issues 
  • Incident Management
  • Lifecycle management 
  • Maintain an inventory of IT assets and conduct periodic audits to ensure compliance 

Job Requirements:

  • Bachelor's degree in computer science, information technology
  • 2+ years of experience working in a help desk environment or customer support role.
  • Prior experience in providing technical support and troubleshooting in a MNC/Financial Sector is highly desirable
  • Proficiency in operating systems (Windows, macOS) and productivity software (Microsoft Office, G Suite)
  • Passionate about customer services, goes the extra mile 
  • Good command of spoken and written English 
ABOUT COMPANY
Hong Kong
HR & Recruitment
Aptitude launched to fill a gap in the market for a boutique search firm specialised primarily in the investment banking, financial services, insuranc...
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