• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-09-24

Unsecured Credit Initiation Officer

Unsecured Credit Initiation Officer

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Operations Credit Ops
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18053972


Description

  • Sound credit judgement, in ensuring that apps are approved within the credit / regulatory guidelines
  • Detailed examination of documents (income, id) & applicant profiling to prevent fraud
  • Focus on turnaround time and processing accuracy
  • High level of service to internal & external customers
  • Analysis and handle customer query/ complaints logs with respective department
  • Close partnership and collaboration with CSC team, providing clarity and guidance to the CSC site
  • Timely escalation on issues
  • Pro-active in finding out solution, coming up with feasible ideas, aside from managing day to day operational activities.
  • Handling of digitization projects including testing, execution


Qualifications

  • Have experience in Unsecured Credit Initiation portfolio on Credit underwriting/ judgement
  • Familiar with Singapore credit / regulatory guidelines
  • Is meticulous and able to perform detailed examination of documents (income, id) & applicant profiling to prevent fraud
  • Able to communicate clearly with other stakeholders, providing clarity on requirements
  • Provide high level of service to internal & external customers
  • Able to analysis and handle customer query/ complaints logs with respective department
  • Close partnership and collaboration with CSC team, providing clarity and guidance to the CSC site
  • Understand the importance of escalation and provide timely escalation on issues
  • Possess pro-active attitude in finding out solution, coming up with feasible ideas, aside from managing day to day operational activities.
  • Able to multi task and handling of digitization projects including testing, execution
Singapore Singapore Singapore SG