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Information technology is a crucial supporting function with financial services based firms including banks. Jobs exist both with internal IT departments, and with specialist IT firms that supply services to the financial services industry.
Implementation of effective, modern IT systems gives the top performing financial services companies an edge over their competitors, while potentially reducing long term operating costs. For these reasons companies within the financial sector are prepared to invest significant amounts of money on their IT infrastructures and upgrades.
The IT infrastructure on the trading floor is crucial to support the efficient electronic buying and selling of financial products, which are then processed through smart-order routing systems. Technology facilitated communication is also used to ensure trades are completed quickly and smoothly.
IT careers within financial services can pursue a number of different specialisms.
Developers work with coding languages to develop their own systems in-house, or tailor bought-in software to best suit the company's needs, and integrate the new system into their existing IT infrastructure.
Business analysts liaise between the IT department (especially the developers) and the operational side of the organisation to ensure technology is being best used to improve the form's competitive standing. A technology support analyst will spend time with the end-users of the technology to ensure it suits their needs, and the help understand any changes that need to be made. If software has been bought from a third-party provider, the supplier will send a client support analyst to scope out the client requirements, and develop a plan for integrating the new technology with the existing operations.
The implementation of these new systems or upgrades will be overseen by a more senior IT team member, usually a project manager.
For day-to-day operations and problem solving, every firm has its own technical support team.
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