Senior Manager, Trade & LPU Senior Manager, Trade & LPU …

Standard Chartered Bank
in Bangkok, Krung Thep Mahanakhon, Thailand
Permanent, Full time
Be the first to apply
Competitive
Standard Chartered Bank
in Bangkok, Krung Thep Mahanakhon, Thailand
Permanent, Full time
Be the first to apply
Competitive
Standard Chartered Bank
Senior Manager, Trade & LPU
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities


Transaction Release
  • Authorize/release transactions within the delegated limit and ensure both the bank and customer interest are protected.
  • To debit or credit Nostro accounts up to the delegated limit in connection to normal processing transactions.
  • To debit or credit Sundries and Suspense accounts up to the delegated limit in connection to normal processing transactions.
Interface with Customer / Relationship Managers / Business Unit
  • Primary point of contact with customer for professional advice, enquires, communicating and resolving discrepancies in documents, applications. Responsible for meeting or exceeding customers'expectation.
  • Cascade this relationship downward to all levels and customer shipping and accounts team.
  • Maintain partnership like relationship with the Business unit / Relationship Managers and be responsive to their service requirements
Service Standard
  • To review and manage turnaround time of transactions to ensure that the service level meet the target standard.
Service Quality
  • Responsible for meeting the requirements and appropriate enhancement of the Quality Management System in line with "Outserve" initiative in Trade Services Centre.
  • To build up service excellence, customer focus mindset and quality culture in the centre.
Control and Risk Management
  • Review special attention report, irregular and past due report and take necessary action according to laid down procedures to safeguard both the bank and customer's interest.
  • Take responsibility for the proper control of safes and keys as laid down in the Group instruction circular.
  • Ensure compliance within the team to Group and Regulatory requirement.
  • To effectively manage the risks so as to protect client's and the Bank's interest.
  • Ensure the effective of the usage of OR toolkit (KCS, KCSA, KRI/KPI, Phoenix, Optial Compliance tools,.
  • Ensure compliance with sanctions procedure guideline.
  • Ensure that the effective arrangements are in place for the prevention of Money Laundering in line with Group Policy and Standards, and local legal and Regulatory requirements, based on the guideline from the Country MLPO. Appropriate communicate with staff, emphasize the need for all employees to know and adhere to Money Laundering Guidelines.
  • Providing support to WBO-UORM and RP to perform periodic self assessment on KCS, identify and report all exceptions on non compliance.
  • To identify and report all exception on non compliance with standard controls
  • To identify and report all weaknesses inherent in the standard controls.
  • Efficiently monitoring and performing Sanction check for transactions fall in Sanction Filtering system i.e. NORKOM DETICA, SAM, SCSTAR to ensure compliance with Sanction policies and procedures prior to release.
  • Ensure that the effective arrangements are in place for the prevention of Money Laundering in line with Group Policy and Standards, and local legal and Regulatory requirements, based on the guideline from the Country MLPO. Appropriate communicate with staff, emphasize the need for all employees to know and adhere to Money Laundering Guidelines.
Productivity Management
  • Manage job and work assignment, work schedule and man-power resources to achieve improvement of productivity.
  • Build morale and motivate subordinate staff to build up optimum team spirit and productivity.
  • Identify system and process improvement of productivity.
Business direction and market practice

  • Pay attention to changing market condition and practice, give suggestion to

  • Business units for marketing and business strategy review.


Change Management
  • Ensure that system & procedural changes are implemented successfully.
T raining
  • Manage the training needs of staff and nominate them to attend training courses relevant to their position, potential, individual inspiration & business short and long term requirements.

Our Ideal Candidate
  • In dept trade product, operational and general banking knowledge.
  • In dept knowledge of UCP, URC, URR rules, legal, risk management and sound knowledge of legal and credit control
  • Excellent management, interpersonal and communication skills.
  • Good marketing concept and selling skills.
  • All round leadership skills.
  • Mature and broad powers of judgement required to determine the most appropriate course of action to be adopted to protect the Bank's interest but also to satisfy customers' requirement.
  • Ability to analyze complex documentary contents against L/C terms, multi-countries documentation and cross countries communications.
  • Wide powers of decision making are required relative to transaction and business issues.
  • Freedom within approved guideline for authorising and releasing transaction within approved limits.
  • Lead and manage the operation of the unit.
  • Monitoring, checking and approve Open account financing, Import and Export and Lending transactions and ensure that all charges and interest are correctly collected.
  • Monitor and control the operations within the unit to ensure that the bank is not place at risk when handling Trade and Lending transactions and that highest standard of processing is maintained
  • Monitoring due / overdue bills, status of bills outstanding
  • Monitor and approve suitable action on irregular and unpaid item where we have financial interest and arrange necessary correspondence.
  • Check accuracy of exchange rate provided by dealer against Trade and Lending transactions.
  • Check and ensure that all Trade and Lending transactions are properly recorded/amended/retired/accepted.
  • Check risk management report i.e.KCS, KRI , ect.for reporting to
  • Regional and also review other trade and Lending reports for purpose of monitoring and controlling.
  • Assist other team managers when required.
  • Supervise and resolve all enquiries and problems in relating to Trade and Lending to customers, relationship manager and subordinate.
  • Handle any projects/tasks when required
  • To relieve other Trade Manager in handling Import & Export products during their annual leave period and during training.
  • Being deputy and back up of Head of Trade & GLS when required.


Apply now to join the Bank for those with big career ambitions.
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