Client Onboarding Analyst
Client Onboarding Analyst Summary:
Follow established onboarding and trade support guidelines and identify and resolve potential issues. Work across a global team. Develop an understanding of the GFX team's products, processes, systems and workflows. Accountable for specified workflows. Work with the Client Onboarding & Trade Support Manager to suggest enhancements to procedures or the client experience. Major Duties:
• Ensure adherence to onboarding and trade support procedures
• Assist clients and internal partners as needed
• Expected to use problem solving skills and refer more complex problems to supervisors/experts only as escalation
• Work effectively as a team member but also independently
• Knowledgeable of the core aspects of the job and able to explain protocols to other partners Requirements:
• Financial services experience or capital market product understanding required
• Strong oral and written communication skills
• Analytical and problem solving skills
• Basic MS office usage; Salesforce experience helpful About Northern Trust:
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Working with Us:
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!
We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and ethical companies. Build your career with us and apply today!
• Want to learn more about our company? Visit www.northerntrust.com
• We are a leading global financial institution- Click here to check out our company accolades!