Trade Floor Support Lead Trade Floor Support Lead …

Macquarie Group
in London, England, United Kingdom
Permanent, Full time
Last application, 16 Sep 19
Macquarie Group
in London, England, United Kingdom
Permanent, Full time
Last application, 16 Sep 19
Macquarie Group
Trade Floor Support Lead
Lead the provision of technical / desktop support across our dynamic trading business.

Our Trade Floor support team deliver and support desktop and technology solutions to our trading business.

You will be a hands-on leader to a team of 5 specialists. Your role will include the delivery of technical support, end user training and overall ownership of all workplace technology including, desktop hardware, mobile technologies, print, AV, VC.

You will also organise shift patterns, delivering process improvement initiatives and ensuring the maintenance of bank-wide standards for desktop services.

We offer the opportunity to own the day-to-day operations of a function operating in a high-pressure trade floor environment and run operational projects, such as Workplace technology deployments or upgrades to trading platforms.

You will need to bring the skills to create a great customer service experience and to build strong and trusted relationship across the trade floor.

You will also need the following technical skills;
  • Microsoft SOE - Windows 7/10 Office 2013/16.
  • Microsoft Active Directory and Microsoft Exchange, Microsoft Office 365
  • Networking (TCP/IP, DNS, Cabling), Remote Access Connectivity (VPN), Telephony (Cisco VoIP phones/Voice Recording)
  • knowledge of Market Data applications and connectivity (Bloomberg, Reuters, Factset etc.).

If you are an experienced team leader, looking for your next challenge, apply online today.

For more, please visit

The Corporate Operations Group brings together specialist support services in
Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, Brand & Marketing and the Macquarie Group Foundation

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

Macquarie is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available

Advertised: 27 Aug 2019 GMT Daylight Time
Applications close:

Company Overview

The best investment you can make is in yourself.

Whether you’re looking to take on a new project; progress within your division; explore an opportunity in a different team; or relocate globallyat Macquarie, you can choose a career route that’s as unique as you are

We’re a diversified financial group providing clients with asset management and finance, banking, advisory and risk and capital solutions across debt, equity and commodities.

To find out more about a career at Macquarie, visit