We're looking for talented Lead Technical Architect to join DWP's Digital Channels project and become a key part of one of the UK's biggest and most high-profile digital transformation programmes, a once-in-a-generation reform of government products and services.
What is Digital Channels?
Digital Channels is a key enabler in DWP's journey to becoming a modern, digital organisation. And it's big. We're redesigning and delivering distinct but interrelated communication channels to over 20 million citizens each year. We handle 120million transactions each year, rising to 210million by 2022/23.
With a focus on intelligent technology, citizen-led design, and automation, we're developing an omnichannel service that will provide a high quality, integrated and seamless customer experience and save up to £450m by 2023.
Please go to http://bit.ly/2MTD3yG to register and join us for our Digital Channels Recruitment Webinar on Thursday 22 August 2019 and learn more about how we're redesigning the way people interact with DWP.
You'll join our award-winning Intelligent Automation Garage team.
IAG is dedicated to pioneering applications of artificial intelligence, such as robotic automation, virtual assistants, machine learning and data analytics. We're creating a best-of-breed toolset for emerging technologies, to build in-house capability, standardise practices and scale deployments.
We're building a virtual workforce, including deployment of computer vision technology, attended RPA, natural language processing, deep learning, optical character recognition and cognitive tools. We want to remove repetitive, mundane and error-prone tasks to free up our brilliant frontline DWP colleagues for the work that they really love and which AI is not (yet) equipped for.
We're very proud to have picked up Tech Team of the Year at the National Technology Awards 2019 and Best Automation Project at the Digital Technology Leaders Awards 2019.
You and your role
This an exciting opportunity to join a fast paced dynamic team looking to deliver the change in AI space that benefits the society.
As Lead Technical Architect within IAG (Intelligent Automation Garage), you will be responsible for supporting a team of Business Analysts, Technical Developers, Delivery Managers and Service Managers.
You will play a lead role in leading discussions with senior stakeholders to create solution, options and recommendations.
You will share your knowledge and experience in the Robotic automation space, blending your leadership, architecture and development skills. You will own the product architecture, develop product roadmaps and represent product designs providing clear communication of architecture design and decision making.
What are we looking for?
As a Lead Technical Architect you will have previous experience in developing and designing in specific architecture domain including:
You are recognised as an expert in delivering consistent and coherent architecture design in AI Space contributing to the Enterprise Architecture.
You'll have previous experience of leading and managing team, and to provide wider architecture coaching and mentoring for other solution architects too. You'll use your technical expertise and understanding of user needs to generate ideas, methods, tools and best practice.
Where will you work?
You'll join our team at our Digital hub based in Manchester.
The hub is designed to provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things. All our DWP Digital hubs have a range gym and sports facilities, great restaurants and snacks bars and lots more. Get in touch for more info.
In Channels we believe in giving you a working experience that meets your needs and expectations and that means a focus on work-life balance, flexible hours, team-based working and the ability to work from multiple locations.
We are an equal opportunity employer and we welcome applications regardless of age, disability, gender, race or sexuality.
In return for your skills we offer competitive salary up to £80,000 per annum, a brilliant civil service pension, and a generous leave package.
We also have a broad benefits package built around your work-life balance which includes:
CLICK APPLY for further information and to start an application on Civil Service Jobs.
If you have any questions of you want to discuss the role before you apply get in touch via