Software Engineer Lead
JobDescription : Essential Duties & Responsibilities:
Responsible for supporting business process management applications on Pega PRPC 7.X platform
Ability to support and create infrastructure related tasks as follows:
Enhanced server configuration
Hands on knowledge of PEGA integration services using REST, SOAP, Email etc.
Solid understanding of PEGA case management features
Ability to resolve production workflow issues by checking Pega code base
Troubleshooting using AES alerts tool
Serve as a go-to person within team to troubleshoot issues
Provide KT to various team members as required
Design and execute Oracle database SQL (or ANSI SQL) Scripts for backend data fixes
Maintain all relevant documentation
Interact with business analysts and business team members in solving application issues
Perform root cause analysis across multiple teams in order to resolve larger scale problems
Work very closely with architecture groups to drive solutions
Experience with troubleshooting Production log files and performance issues
Ability to negotiate and work with resources appropriately for support and deployments activities
Design reusable components, frameworks and libraries
Mentor and guide Pega engineers within the team
Design and implement product features in collaboration with business and IT stakeholders
Willingness to help with stretch hours
Bachelors' degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience.
Pega Systems Certified Senior System Architect (CSSA) or higher.
In-depth technical understanding of Pega Rules Process Commander (PRPC 7.X) and Pega product knowledge
8+ Years of Experience on Pega PRPC including 7.x versions
Good understanding of Pega tools like Clipboard, Tracer, PAL, DB Trace, PLA, SMA and AES
Excellent written, communication and presentation skills
Ability to collaborate with various teams of senior developers, architects, business analysts and data operations
In-Depth knowledge of Pega upgrades, skimming, integration, performance management and all Pega relevant tools
Solid understanding of PRPC application architecture including enterprise class structure, rule set hierarchy, organization structure, inheritance, decision rules, properties, process flows, etc.
Experience in PRPC integration services - rule connects and rule services, activity creation, using/implementing R-U functions
Validate rule types such as Rule-Obj-Validate, Rule-Edit-Validate and Reporting Rule types such as List View Summary View and Report Definition, Good Debugging Skills on Tracker, SMA and performance tools
Solid understanding of declarative processing features - Expressions, Constraints, On Change, Decision Rules like Decision Table, Decision Map, etc.
Good knowledge of Unix, HTML, Oracle, SQL and Toad is highly desirable
Experience with Java, J2EE basics, app server integration and configuration
Server admin knowledge with Weblogic Application server
Knowledge and experience of working with ticketing system like Service Now
Knowledge and/or certification of AWS preferred
Hands on experience with Jenkins, Terraform, Ansible is desirable
Knowledge of DevOps, Agile (Scrum & Kanban), CI / CD highly desirable