About this role
BlackRock has developed a reputation for developing a world class HR organization led by premier HR leaders, as we continue to lead change and create value for BlackRock. HR focuses on you and the other talented people who make BlackRock a great place to work. Developing our people for the future is one of HR’s as well as the firm’s key business priorities, as it’s critical to our continued success. Our aggressive agenda this past year earned us a ranking in Indeed’s Top 50 Top-Rated Workplaces of the Fortune 500. As we look toward 2020, we continue to raise the bar on culture and sustainable leadership. We’re dedicated to deepening the bench and strengthening our talent; driving sustainable excellence in our investment, client relationship management, operational, and core capabilities; and cultivating a more diverse workforce.
The Global HR Operations team is responsible for all end-to-end delivery of HR to our employees and managers, both internally and externally. They manage a comprehensive range of services to help our people with their career, health, financial, and personal needs.
The Global HR Operation function includes:
ContactHR: the contactHR team assists with any HR questions and is responsible for delivering a high-service experience for employees, building key relationships with the businesses, identifying inefficiencies and creating capacity in support of the broader HR function.
Talent Acquisition Operations: TA Operations is responsible for managing the candidate interview experience and onboarding process in support of the recruitment lifecycle.
Talent Development Operations: TDO is focused on the operational support of the delivery of BlackRock Academies, Knowing BlackRock Core, Professional Development, New Hire Orientation, and BlackRock Leadership programs.
The Global HR Operations, Service Delivery and Transformation Lead will transform the inquiry process for HR along with the people, operations, and technology involved. Our employees sit at an equal footing with our clients, so as we transition from a transactional-based to inquiry-based system, the incumbent will seek to understand not only what the employees are asking, but why they are asking.
Qualifications include but may not be limited to the following:
BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of June 30, 2019, the firm managed approximately $6.84 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com/corporate | Twitter: @blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock.
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.