Sr. Business Analyst IT Infrastructure Sr. Business Analyst IT Infrastructure …

Credit Suisse
in Raleigh, NC, United States
Permanent, Full time
Be the first to apply
Credit Suisse
in Raleigh, NC, United States
Permanent, Full time
Be the first to apply
Credit Suisse
Sr. Business Analyst IT Infrastructure
We Offer
A Team Lead and Senior Business Analyst to work on IT Infrastructure Transformation projects with key stakeholders. This role will be leading a team of BAs and at the same time, be a key senior member of a centrally managed BA pool.

Key Responsibilities

  • Driving transformation and change across several IT and business domains in an ever changing/dynamic environment
  • Serving as a lead BA and Subject Matter Expert (SME) responsible for transformation programs related to our internal niche technologies such as Cloud, Cyber Security, Service Capability Onboarding and others
  • Identifying, engaging, and managing senior stakeholders. Able to influence and manage stakeholders throughout the program lifecycle
  • Managing the successful delivery of project roadmap, requirements/release/test management, service adoption, and project execution
  • Managing a pool of BAs that provide expertise across different services within the Infrastructure Transformation organization

Credit Suisse maintains a Working Flexibility Policy, subject to the terms as set forth in the Credit Suisse United States Employment Handbook.

You Offer

Essential Skills and Work Experience:
  • You have deep experience in IT Infrastructure required
  • You have strong knowledge of, not necessarily experience with, IT Infrastructure including servers, storage, networks, and databases and how IT applications consume them.
  • You've experienced working in a global environment across different cultures.
  • You have experience of global project delivery with a proven history of providing analysis and solutions that supports successful project delivery in a matrix environment.
  • Specific experience delivering the following project types a plus: part of a global project team to deliver operational capabilities to rapidly and effectively identify, detect and respond to cyber security events, vulnerabilities, and threats.
  • You have demonstrable experience in analyzing application infrastructure design, classification of apps in areas such as regulatory and non-functional (e.g. suitability analysis), and strong leadership in handling senior stakeholders.
  • You have experience in Agile as project delivery methodology for any solution delivery framework and working in Scrum teams allows effective team collaboration.
  • Core BA skills- requirements and issues management leveraging tools such as JIRA and Odysseus, strong problem solving and analysis mapping process/activity flows, business cases development, data and metrics visualization.
  • You are able to use excellent written and verbal communication skills and produced material to sell a concept or support a solution.
  • You have high professional standards, collaborative, and client focused.

Desired Skills and Qualifications:
  • Experience in Agile project delivery methodology.
  • Proficiency in data visualization tools such as Tableau, PowerBI, or similar tools is desired.
  • Experience working with CMDB such as HPAM or DataOne; integration into the data lake.
  • IT Service design and measurement (moving from 'product' to 'service-based' operations).
  • Strong process design and process engineering skills.
  • Ability to work in a fast paced, demanding environment turning the 'unknowns' into 'knowns'.

For more information visit Technology Careers .