Q2 is seeking a Data Migration Analyst- Associate that will join an existing data migration team thats responsible for converting the clients online banking data from their legacy system onto the Q2 platform. This is a technical implementation role that requires mid-sized application experience. The Data Migration Analyst will work closely with the Platform and Project Services Implementation teams to migrate clients data from their legacy online banking provider to Q2s required data format. The preferred candidate will be an exceptionally detail-oriented, energetic, self-starter who can work independently and in a team setting. We are seeking an analytically minded individual passionate about data and one with a keen eye for detail! This role is working in one of the most visible departments at Q2 and you will have the opportunity for a lot of career growth and development.
Construct and schedule automated processes and create custom processing scripts
Regularly troubleshoot complex client application, integration and environment issues
Troubleshoot and resolve customer data migration problems of a complex nature
Thoroughly document and track production environment modifications
Manage multiple projects while regularly receiving escalated cases from management and prioritize accordingly
Escalate unresolved problems to the appropriate resources
Establish relationships with other partner teams that impact technical support including Implementation Teams, Data Center Operations, QA, and Development
Follow internal change control processes to implement any required production modifications
Contribute to a knowledge/FAQ database for supported software
Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
Perform other duties and responsibilities as assigned
EXPERIENCE AND KNOWLEDGE:
2 3 years previous related experience
Excellent communication, analytical, and problem-solving skills required
Keen attention to detail while keeping an eye toward the big picture
Experience with Python and SQL
Availability to work occasional weekends or late night / early morning is required
Enterprise/mid-sized software delivery experience preferred
Understanding of remote tools and networking required
Ability to deal with ambiguity, tight timelines and demanding constraints
Ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment
Innate desire to find the root cause of technical issues, while balancing business needs to identify, support, and solve customer needs
Knowledge of banking practices is helpful
Q2 is a financial experience company headquartered in Austin, Texas. Driven by a mission to build stronger communities by strengthening the financial institutions that serve them, we empower banks, credit unions, and other financial services providers to be an ever-present companion on an account holders financial journey. Combining the leading features, integrations, and operations capabilities in the market with data-driven insights, open technology, and a unique problem-solving process to drive emotions and outcomes, Q2 helps our customers unlock new opportunities, grow faster, and improve efficiencies.
To build stronger communities by strengthening their financial institutions. We do it with our purpose-driven culture, and by helping banks and credit unions stand apart in their communities. Were a growing team of high-performing self-starters who are passionate about creativity and exploration in every challenge.
To ensure that our nations financial institutions are equipped to provide for their communities financial needs, today and tomorrow.
To empower financial institutions to be the ever-present companion on their account holders financial journey. We do this by using data-driven insights, open technology, and unique problem-solving approaches to help FIs deliver exceptional experiences for their account holders.