Sales, Market,Customer Service Sales, Market,Customer Service …

Bank America Merchant Services
in Dallas, TX, United States
Permanent, Full time
Be the first to apply
Bank America Merchant Services
in Dallas, TX, United States
Permanent, Full time
Be the first to apply
Sales, Market,Customer Service
AVP, Inside Sales - Middle Market Clients - Dallas, TX Apply now
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Date: Apr 17, 2019

Location: Dallas, TX, US

Company: Bank of America Merchant Services

Bank of America Merchant Services connects businesses and consumers by doing payments better. In an increasingly complex marketplace, we empower businesses to give consumers the right commerce experience. We consult with businesses to customize solutions that integrate selling channels, open new markets, solve problems using data, stay secure and, ultimately, accomplish more.

Banc of America Merchant Services, LLC is the result of a strategic alliance between Bank of America and First Data Corp. As an industry leader with a powerful commitment to the merchant business, Bank of America Merchant Services delivers a comprehensive suite of innovative payment solutions to merchants of all sizes. We are the number one U.S. payments processor today with over 13.5 billion credit card transactions processed annually, representing approximately 300,000 merchant based relationships. We have industry-leading products, world-class technology solutions, an expansive geographic footprint, and 2,100 full-time associates. We offer outstanding career opportunities and advancement and we promote a healthy work/life balance through special benefits and programs. Bank of America Merchant Services is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.

The Client Managed Inside Sales Specialist (CMISS) is an inside sales representative that is responsible for the execution and completion of Client Managed deals that are below a certain threshold in revenue. Clients will be forwarded to the Inside Sales Specialist team via the Business Consultant. This role is also responsible for working from a list of potential clients to research company information and make the initial contact with the client. The position will be responsible for contacting clients to discuss Bank of America Merchant Services solutions that are designed to help clients grow their business or to provide additional features to existing clients.

Essential Functions

  • Establish new client relationships from Business Consultant referrals.
  • Proactively reach out to prospective clients to discuss how BAMS can meet their business needs.
  • Based on referral or self-sourcing, research clients and determine best opportunity for engagement.
  • Leverage research to determine best client opportunity for product or service placement and research the client's current offerings and potential opportunities.
  • Understand industry trends and effectively position BAMS solutions with clients to drive new relationships.


  • Associate’s Degree
  • 2+ years of phone based telesales sales experience (or Bachelor’s degree in lieu of experience).


  • Associate’s Degree or Bachelor’s Degree.
  • Experience selling Merchant, Bankcard or Financial Services.
  • Outstanding sales, business development and negotiation skills.
  • Timely update of deals in CRM tool and communication with primary client owner.
  • Ability to multitask and change direction in ever changing payment processing environment.
  • Strong communications, including oral, written and presentation skills.
  • Effective planning, time management and organizational skills.
  • Highly motivated to succeed in a performance driven environment.


  • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook. Ability to quickly learn various sales applications such as internal boarding and reporting tools.
  • Proficient in working with

Physical Requirements and Working Conditions

  • Works in an office environment involving sitting most of the time at a desk in front of a computer. The worker is subject to close visual acuity to perform activities such as preparing and analyzing data and viewing a computer screen to read and enter data.
  • Flexible scheduling to cover assigned time zones (US).


  • Less than 5% travel may be required to attend meetings/trainings.

This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.



Bank of America Merchant Services ensures equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the employer’s legal duty to furnish information.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Bank, Banking, CRM, Finance, Technology

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