Join a well-established Australian organisation that continues to invest in technology and business systems to support its ongoing growth. With a broad technology environment and a collaborative team culture, this is an excellent opportunity to develop your technical skills while gaining exposure to business-critical systems and applications. This is a full-time, on-site position based near Alexandria.
Your new role
As an IT Systems Support Analyst, you will be the first point of contact for users across the business, providing Level 1 and Level 2 support across hardware, software and business applications. While user support will form a core part of the role, you will also gain exposure to ERP systems, reporting and broader business processes, making it an ideal opportunity for someone looking to expand beyond a traditional support position.
Your responsibilities will include:
- Supporting Windows, Microsoft 365 and Active Directory environments.
- Managing user onboarding, offboarding and device provisioning.
- Troubleshooting desktops, laptops, printers and mobile devices.
- Assisting with ERP and business system support.
- Supporting internal stakeholders with system-related issues and process improvements.
- Contributing to IT projects and continuous improvement initiatives.
- Experience supporting Windows and Microsoft 365 environments.
- Exposure to Active Directory and user administration.
- Experience or exposure to working with an ERP system.
- Basic SQL knowledge or exposure to databases and reporting.
- Completed tertiary qualifications in Information Technology or a related discipline.
- Ability to work full-time on-site near Alexandria.
What you'll get in return
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to charlie.pym@hays.com.au.
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About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
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