Your new role
What you'll need to succeed
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
- Handle incoming and outgoing emails and telephone enquiries professionally, ensuring all communications are accurate and timely.
- Manage broker and client enquiries, providing timely updates and maintaining a high standard of customer service.
- Monitor outstanding requests and follow up proactively to ensure prompt resolution.
- Maintain accurate records, documentation, and correspondence in accordance with company procedures.
- Support daily administrative operations and assist with ad hoc duties as required.
- Stay informed of company products, services, and industry developments to provide effective support to clients and brokers.
What you'll need to succeed
- Previous experience in customer service, administration, operations support, or a related field.
- Excellent verbal and written communication skills with strong attention to detail.
- Customer-focused mindset with a proactive approach to problem-solving.
- Ability to work effectively both independently and as part of a team.
- Proficiency in Microsoft Office applications.
- Experience within the insurance or financial services industry is an advantage.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Job ID 1290257
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Hays Hong Kong Limited ("Hays Hong Kong") is the one of the leading specialist recruitment companies in Hong Kong in recruiting qualified, professiona...
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