Assistant Manager / Manager, Payment Systems & Business Operations
This is an excellent opportunity for candidates from payment operations, clearing & settlement, transaction banking, business analysis, project management, or financial services backgrounds who are looking to play a key role in driving industry-wide initiatives.
Key Responsibilities
- Support and manage strategic payment system enhancement and implementation projects
- Coordinate with internal stakeholders, banks, regulators, technology teams, and business partners to deliver new initiatives and operational improvements
- Conduct business analysis, process reviews, and feasibility assessments for new services and enhancements
- Assist in the development and maintenance of operational procedures, business rules, and implementation documentation
- Oversee and monitor payment, clearing, and settlement operations to ensure service quality and regulatory compliance
- Manage operational incidents, issues, and stakeholder communications to ensure prompt resolution
- Participate in service rollout, user onboarding, testing, and implementation activities
- Drive process improvement and operational excellence initiatives across payment and clearing services
- Prepare management presentations, business proposals, and stakeholder communications
Requirements
- Degree holder in Business Administration, Banking, Finance, Information Systems, or related disciplines
- Assistant Manager level: 2-5 years of relevant experience
- Manager level: 8+ years of relevant experience with leadership or supervisory exposure
- Experience in one or more of the following areas:
- Payment Operations
- Clearing & Settlement
- Transaction Banking
- Cash Management
- Business Analysis
- Project Management
- Service Delivery
- Financial Market Infrastructure
- Knowledge of payment systems such as FPS, CHATS, SWIFT, RTGS, or related banking applications is highly advantageous
- Strong analytical, problem-solving, and stakeholder management skills
- Excellent communication skills in English and Chinese; Putonghua is an advantage
- Ability to work independently and manage multiple priorities in a dynamic environment
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