Key Areas of Responsibilities
- Process transformation:
- Challenge and refine existing processes in alignment with industry best practices.
- Identify operational risk & efficiency concerns, proposing actionable solutions.
- Establish & Maintain systematic workflow artefacts across business units / products.
- New Product Approval support: Work with key Ops stakeholders to assess NPA requests initiated by business leads.
- Authoring of operational Business Requirement documentation
- Work with technology teams to transition operational requirements for technical solutioning.
- Project Management: Plan, track tasks, manage meetings, create project artefacts, escalate project matters & manage key stakeholders.
- Secure approval for process improvements from relevant operations leaders.
Requirements
- Candidates should have a minimum of 10 years of financial markets experience with a strong knowledge of operational process and practice across asset classes.
- Strong communication and interpersonal skills to interact with various stakeholders at varied levels of management.
- Proven experience in driving process improvement / transformation.
- Knowledge of financial products used across Equity Derivatives and FICC business lines.
- Ability to leverage innovative approaches to realising operational efficiency such as AI / Power Automate, python coding and optimal usage of Microsoft applications.
- Strong documentation and workflow illustration skills
- Ability to multi-task across various business and department initiatives.
- Proactive approach to work in an autonomous environment.
- Strong program / project management skills
- Control orientated and risk aware.
- Familiarity with swift messaging
- Proficient in English
- Fluent Cantonese preferable but not mandatory.
Key Contact Engagement
Internal
- Senior Ops Management figureheads.
- Various business unit leads / business development managers
- Ops SME’s / department representatives.
- New Product Approval committee members
- Technology teams
- Various stakeholders across other support departments such as Legal and Compliance, Finance, Product Control & Risk Team.
External
- Ops application vendors
- Agent banks
- Exchange / Clearing house representatives
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CITIC CLSA provides global investors and corporate executives with insights, liquidity and capital to drive their growth strategies.
Award-winning research, an extensive Asia footprint, direct links to China and highly experienced finance professionals differentiate our innovative products and services in asset management, corporate finance, equity and debt capital markets, securities and wealth management.
As part of CITIC Securities (SSE: 600030, SEHK: 6030), China’s leading investment bank, CITIC CLSA is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China.
CITIC CLSA operates from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit www.clsa.com.
