We are seeking a motivated Junior IT Support Engineer to help keep our servers, applications, and end-user environments running smoothly for one of our Global Top-tier clients.
Your new role
If you fulfil all the qualifications mentioned above and have the drive to succeed, click apply below!
Your new role
- Set up and configure laptops, monitors, and peripherals for new joiners.
- Monitor production servers, applications, and network services; acknowledge alerts and escalate as needed.
- Provide Tier 1/2 support for Windows/Linux endpoints, Office 365, and core business applications.
- Assist with system health checks, patching, backups, and routine maintenance on servers and virtual machines.
- Log and track tickets in our helpdesk system; keep users updated on progress.
- Perform simple checks on workstations and meeting rooms (updates, disk space, connectivity).
What you'll need to succeed - Possessed IT support, helpdesk, or related infrastructure roles (internships and projects count).
- Familiarity with Office 365 admin basics and Active Directory user management.
- Willingness to learn Linux basics, scripting, and security practices over time.
- Good communication skills in English; Chinese (Cantonese/Mandarin)
- IMMEDIATELY AVAILABLE is a huge advantage
If you fulfil all the qualifications mentioned above and have the drive to succeed, click apply below!
Job ID 1181324
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Hays Hong Kong Limited ("Hays Hong Kong") is the one of the leading specialist recruitment companies in Hong Kong in recruiting qualified, professiona...
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