Responsibilities
Investigate agency non-compliance cases and incidents.
Develop and deliver compliance training and awareness programs.
Draft and update compliance policies, manuals, and procedures.
Keep agencies updated on regulatory changes, conduct thematic reviews, field checks, and sales practice testing.
Identify conduct risks and establish preventive internal controls.
Requirements
University degree with 8 to 10+ years of insurance/financial planning experience.
Deep knowledge of agency operations, sales practices, MCV business, and market conduct.
Expertise in social media compliance, data analysis, and executive reporting.
Strong training delivery and stakeholder influencing skills.
Fluent in English and Mandarin (FLMI/CFP qualifications preferred).
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