We are seeking an experienced Production & Application Support professional to oversee application stability, infrastructure operations, and support delivery across distributed teams for one of our Top Tier Banking Clients.
Your new role
If you fulfil all the qualifications mentioned above and have the drive to succeed, click apply below!
Your new role
- Investigate and resolve issues across applications, operating systems, infrastructure, batch processes, and system interfaces to determine root causes and restore normal operations.
- Perform system administration and diagnostics using Linux and Windows tools.
- Execute controlled production changes, including configuration updates, patch deployments, service management, and system recovery activities.
- Manage change records and support production releases by conducting validation checks, preparing rollback procedures, and confirming successful implementation.
- Maintain accurate operational documentation, technical procedures, and support runbooks.
- Follow security-compliant practices when managing privileged system access.
- 3+ years of experience in production support, application support, or IT operations.
- Proven leadership experience, ideally managing remote or distributed support teams.
- Strong Linux and Windows administration and troubleshooting skills.
- Practical experience with ITIL processes, ITSM platforms, incident management, and change management.
- Excellent communication, coordination, and problem-solving skills.
If you fulfil all the qualifications mentioned above and have the drive to succeed, click apply below!
Job ID 1291462
Please Stay Alert to Potential Scams
We would like to remind you that eFinancialCareers is a job board and does not conduct hiring or ask for payment or any financial details as part of the job application process.
If you receive any suspicious messages claiming to be from us or a hiring company, we urge you not to click on any links and not to reply to the message itself.
Instead, please report the message to our support team at support@efinancialcareers.com.
It is advisable to always verify job offers directly with the hiring company.
Hays Hong Kong Limited ("Hays Hong Kong") is the one of the leading specialist recruitment companies in Hong Kong in recruiting qualified, professiona...
More Jobs From Hays
Hays
Hong Kong
Hays
Hong Kong
Hays
Hong Kong
Boost your career
Find thousands of job opportunities by signing up to eFinancialCareers today.Recommended Jobs
