Position Summary:
The Accounts Payable Manager will lead and oversee end to end Accounts Payable (AP) operations for an insurance organization operating within an offshore shared services environment. This role ensures accurate, timely, and compliant processing of supplier invoices, insurance related service provider invoices (e.g., brokers, adjusters, TPAs), claims related payments, payment runs, reconciliations, and month end activities. The role requires strong leadership, deep operational expertise, and the ability to collaborate effectively with global finance, claims, underwriting, procurement, and operational teams to support the financial integrity of the business.

Location:
Mumbai - India

What will your job entail?

Key Responsibilities

Accounts Payable Operations

• Manage the full AP cycle including invoice processing, approvals, payment execution, and vendor management.
• Ensure timely and accurate processing of high-volume invoices in line with agreed SLAs and compliance standards.
• Oversee AP mailbox management, workflow queues, escalation handling, and resolution of complex AP queries.
• Ensure correct application of tax requirements (GST, TDS, withholding taxes, etc.) on vendor invoices.

Team Leadership & Development

• Lead, mentor, and develop a team of AP analysts and specialists in an offshore shared services environment.
• Conduct regular performance reviews, set KPIs, and drive continuous improvement.
• Foster a culture of accountability, problem-solving, and service excellence.

Vendor & Stakeholder Management

• Serve as the main point of contact for vendor escalations and internal stakeholder queries.
• Build strong working relationships with procurement, finance, and operations teams globally.
• Ensure timely resolution of vendor disputes and aged items.

Controls, Compliance & Reporting

• Maintain strong internal controls and ensure adherence to company policies, SOX requirements, and audit standards.
• Review and approve AP reconciliations, including GR/IR, vendor statements, and accruals.
• Prepare KPIs, dashboards, and monthly AP performance metrics for presentation to the Finance Manager.

Process Improvement & Automation

• Identify opportunities to streamline AP processes and drive efficiencies through automation and standardisation.
• Support optimisation of ERP workflows (SAP, Oracle, Workday, NetSuite, or similar).
• Lead and participate in transformation initiatives, system upgrades, and cross-functional continuous improvement projects.

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.