About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Responsibilities

• Set up assumptions and data on the PALM model coded in RAFM, run the model and process output in required format as per user request form
• Interact with Mumbai team members and also the run requestors (Customers) to prioritise runs effectively without breaching any timelines and also to understand the purpose of the run when required
• Maintain an 'audit trail' and version control to demonstrate the adequacy of the spreadsheet controls for future enhancements to the product
• Perform Model Testing (Operational Acceptance Testing) as per release scope and business requirement
• Draft and maintain up-to-date, appropriate documentation and checklists for any processes that are implemented
• Support projects as per requirement and BAU queries from other areas of business
• Work in a structured and logical way with a lot of focus high degree of accuracy
• Ability to identify and understand business issues, and understand the impact on the business of proposed solutions
• Seek and act on opportunities to develop technical and business understanding
• Compliance - Ensure understanding and adherence to M&G India's Code of Conduct and, where appropriate, comply with all relevant regulatory policies. This includes completion of any mandatory training requirements

Problem Solving:

• Ability to confidently express own viewpoint and to clearly and simply communicate issues within their team
• Ability to develop clear, workable plans for self; monitor progress; ensure deadlines and commitments are met
• Maintain and develop knowledge of technical requirements of job together with the framework in which M&G India operates

Accountability

• Liaise with development, business and systems support teams
• Ability to plan and prioritise own workload
• Ability to deliver on multiple tasks to demanding timescales
• Communicate effectively with others, develop positive networks and working relationships
• Flexible approach to responsibilities, working hours, and willing to travel if required

Knowledge & Skills :

• A numerical based degree or Post Graduate qualification
• Some technical understanding of various tools and techniques used eg: VBA, Python, Power BI and/or other relevant Actuarial applications
• Strong numerical and spreadsheet (Excel) skills
• Confidence & excellent communication - written and verbal
• Track record of being a fast learner
• Resourceful in finding solutions and identifying sources of help and information
• Strong problem-solving skills
• Good team player - the execution stage is crucial to the success of the project and it is essential to be able to contribute fully to the team effort
• Good knowledge of the Insurance business with ability to understand Actuarial terms and calculations.

Experience:

• Up to 0-3 years of relevant work experience or relevant experience in BFSI

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.